Online Medical Records

ePet Health is a private websites that give you secure online access to your pet's health information. We provide ePet Health free of charge to all clients who have active e-mail addresses.
How can I sign up for ePet Health?
  • Just give us your e-mail address and you'll receive a password by e-mail. Either visit our hospital and give the receptionist your e-mail address or call us at (877) 738-8382.
  • Click this ePetHealth link.
  • Input your email address and select "first time login"
  • Once you provide us with your e-mail address you'll receive your password by e-mail.

How do I view my pet's records?
You view your ePet Health records by visiting our website and using your e-mail address and password to sign in. You must have "cookies" turned on in your browser in order to sign-in. You can bookmark the sign-in page, but not your ePet Heath page, since it exists only when you are actually signed in.

What do you do with my e-mail address?
We use your e-mail address as your ePet Health sign-in name. You have the option of receiving your pet's service reminders (vaccinations, exams, etc.) by e-mail.

We also use e-mail address to contact clients about practice updates and important health news, such as information about West Nile Virus.

If you'd prefer not to receive e-mails from us, you can use your ePet Health account to change your e-mail preferences. You will still be able to use your ePet Health account, even if you choose not to receive e-mails from us.

Do you sell your mailing list?
We do not sell our mailing list. We do occasionally work with animal health companies to offer discount coupons and other promotions for products and services that we believe are beneficial to our patients. We do not disclose your personal information.


How much do ePet Health cost?

ePet Health is a service we provide free of charge to all clients with active e-mail addresses.

What can I do with my ePet Health account?
You can use your ePet Health account to manage your pet's health care and medication schedule, communicate with us online, and learn more about your pet's individual health and life-stage issues. You can also upload a picture of your pet(s) that will show on you account at Sand Road Animal Hospital and will print on your invoices.

Do I need a separate ePet Health account for each pet?
No - Your ePet Health account contains health information for each pet with an active file in your account with us. Remember, in order to have an active account, your pet must have visited our hospital.

(If you see any information about your pet or account that needs to be updated, you can use the ePet Health account to let us know)

How secure is my ePet Health account?
Your ePet Health account resides on a secure server protected by a fire wall. Your personal information cannot be accessed by other ePet Health users.

Your ePet Health information is created each time you sign in. When you are not signed in, your ePet Health information does not exist. This means that it's impossible for someone to find and view your account on the open Internet. Only you (and anyone with whom you choose to share your sign-in name and password) can see your pet's information.